Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, making it easier to use the site and providing us with information to improve our services.

2. How We Use Cookies

Ravenboard uses cookies and similar tracking technologies to:

• Keep you signed into your account
• Understand how you use our website and mobile app
• Improve our services and user experience
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns
• Prevent fraud and enhance security

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

Purpose: Essential for the website to function properly

Examples:

• Authentication cookies (keeping you logged in)
• Security cookies (protecting against fraud)
• Load balancing cookies (distributing traffic)

Can you disable them? No, these are required for the Services to work.

3.2 Performance and Analytics Cookies

Purpose: Help us understand how users interact with our Services

Examples:

• Google Analytics (traffic analysis, page views, user behavior)
• Error tracking (identifying bugs and issues)
• Performance monitoring (page load times, app performance)

Can you disable them? Yes, through your browser settings or our cookie preferences.

3.3 Functional Cookies

Purpose: Remember your preferences and settings

Examples:

• Language preferences
• Region/country selection
• Display preferences (dark mode, layout)
• Notification settings

Can you disable them? Yes, but the site may not remember your preferences.

3.4 Marketing and Advertising Cookies

Purpose: Deliver relevant advertisements and measure campaign effectiveness

Examples:

• Social media tracking pixels (Facebook, Instagram, LinkedIn)
• Advertising networks (Google Ads, retargeting)
• Email campaign tracking (Klaviyo)

Can you disable them? Yes, through your browser settings or our cookie preferences.

4. Third-Party Cookies

We use services from third-party companies that may place cookies on your device:

5. Mobile App Tracking

In addition to cookies on our website, our mobile application uses similar tracking technologies:

• Device Identifiers: Unique identifiers for your device (IDFA on iOS, Advertising ID on Android)
• App Analytics: Usage data, crash reports, performance metrics
• Push Notification Tokens: To send you notifications
• Local Storage: To cache data and improve app performance

You can manage these through your device settings (Settings → Privacy → Tracking on iOS, Settings → Google → Ads on Android).

6. Managing Cookies

6.1 Browser Settings

Most web browsers allow you to control cookies through settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions

6.2 Cookie Consent Tools

When you first visit our website, you'll see a cookie consent banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences

You can change your preferences at any time by clicking the cookie settings link in the website footer.

6.3 Opt-Out Tools

• Google Analytics Opt-Out: Browser Add-on
• Network Advertising Initiative: Opt-Out Tool
• Digital Advertising Alliance: Opt-Out Tool

7. Impact of Disabling Cookies

If you disable or reject cookies:

• Some features of our Services may not work properly
• You may need to log in more frequently
• Your preferences may not be saved
• You may see less relevant advertisements
• We may not be able to provide personalized recommendations

Essential cookies are required for the Services to function and cannot be disabled.

8. Do Not Track (DNT)

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you don't want to be tracked. Currently, there is no industry standard for how to respond to DNT signals. We do not currently respond to DNT signals, but we respect your cookie preferences as described in this policy.

9. Cookie Retention

Cookies have different lifespans:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period or until you delete them

Most of our cookies expire within 1-2 years, but some may last longer for security or functionality purposes.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page.

11. Contact Us

If you have questions about our use of cookies or this Cookie Policy: